FAQs
1. What makes Cooler Kennel™ different from a regular dog crate?
Standard crates trap heat. Cooler Kennel™ is insulated and modular, actively managing your dog’s temperature in any weather.
2. How long do the ice packs last?
The Commuter™ ice packs typically provide cooling for 4–8 hours depending on ambient temperature and use.
3. Can I use the Cross Country™ insert with any size kennel?
Yes, each size has a perfectly fitted aluminum insert option.
4. Is it safe for outdoor year-round use?
Yes. The insulation keeps the kennel cool in summer and warm in winter.
5. How do I clean the Cooler Kennel™?
Cleaning is quick and easy — just remove the drain plug, rinse with water, and let it air dry. The smooth interior prevents dirt and odor buildup.
6. Is the kennel airline approved?
Not yet, but the design meets most travel standards. An airline-approved model is currently in development.
7. Can I buy replacement parts or accessories?
Yes. Wheels, handles, and inserts can be purchased separately through our store or authorized retailers.
8. What materials are used in construction?
Each Cooler Kennel™ is made from rotomolded, UV-resistant plastic and stainless-steel hardware — built for strength and longevity.
9. Does it require any assembly?
Minimal setup is needed. Attach the handle or wheels (if applicable), and your kennel is ready for adventure.
10. Ice Packs
- Each has a removable screw-on top to drain water for variable ice levels.
- Designed with raised grooves to keep the dog elevated above direct ice contact.
- Each kennel purchase includes two complete sets of ice packs, so one can freeze while the other is in use.
- Cooling Duration: Ice packs last over 24 hours.
11. Cooling Duration
The included ice packs last over 24 hours, depending on ambient temperature and usage.
12. Materials Used
Cooler Kennel™ is made from rotomolded, UV-resistant plastic with closed-cell urethane foam insulation and stainless-steel hardware — built for strength, insulation, and longevity.
